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Update:  Leisure Centres and Touchstones 

Due to the current national lockdown, Link4Life venues are temporarily closed.
We may be closed but we are still here to help you keep active, creative and healthy.


Link4Life At Home

We know that regular exercise and being creative is essential for keeping you as healthy as possible and boosting your mood and that's why we've created Link4Life At Home, giving you a range of Les Mills workouts, on-demand classes, art projects and ideas for mindfulness, wellbeing and nutrition.  And, we’ll be adding lots more to help you stay active, creative and healthy! 

Click here to access Link4Life At Home

 
We'll keep this web page up to date and also include information on our social media pages so please continue to check regularly.
 

As a charity working in the heart of the borough, we know that our centres and activities are important to you and that staying active and being connected with others is more important that ever at this time as we look after our physical and mental wellbeing.  You’re the reason why we do what we do and we look forward to welcoming you back as soon as possible!

As always, the health and safety of you and our staff has always been our highest priority and we have developed all of our new procedures, safety measures, risk assessments and training with leading industry bodies like UKActive and Swim England and guidance from Public Health Rochdale so you can be sure that you are in the best hands to protect you and our team at all times.

Things may look a little bit different when you come back to your centre but it’ll mean that that you can continue to enjoy your activities whilst keeping safe.  We've put together some useful information in the FAQ's below to answer any questions that you have.  These will be updated as and when we have get more information so please continue to check regularly.

FAQ's

We will follow the same procedure we had in place during previous lockdowns/closures. All Link4Life memberships will now once again be frozen.  Please note: Unfortunately due to the timing we are unable to freeze direct debit payments for January 1 2021.  
Due to the short notice and the closures happening with immediate effect, we are unable to stop direct debit payments for the 1st January as these are already requested/processed with your bank.  For those members that make their direct debit payment on 1st January, we will credit this to your membership account to be used as the first months payment when we are able to reopen.  

  • If you are a direct debit customer, we will now freeze your membership for the period that leisure centres are closed (see note above if your direct debit is paid on the 1st January). Your direct debit payments will be stopped for the closure period. We ask that you do not cancel your direct debit to avoid unnecessary administration when membership can be restarted. 
  • If you pay annually for your membership, the period of the closure will be added to the length of your current contract so you don't lose out.
  • You will not be able to access our leisure centres during this time.
  • Your membership will automatically unfreeze and restart when our centres re-open. We will contact you in the coming weeks when we have any further information about the tier restrictions.
  • Online bookings for all sessions will be suspended from Wednesday 30 December

Following the government's update, Rochdale will move into Tier 4, along with the rest of Greater Manchester.  Following this announcement we are extremely sad that we will be temporarily closing our leisure centres from Wednesday 30 December.

Following the government's update, Rochdale, along with the rest of Greater Manchester, will move into Tier 4 at 00:01 Thursday 31 December.  We are extremely sad that this means that we will be temporarily closing leisure centres until further notice.

All Link4Life memberships will now once again be frozen.  Please note: Unfortunately due to the timing we are unable to freeze direct debit payments for January 1 2021.  
Due to the short notice and the closures happening with immediate effect, we are unable to stop direct debit payments for the 1st January as these are already requested/processed with your bank.  For those members that make their direct debit payment on 1st January, we will credit this to your membership account to be used as the first months payment when we are able to reopen. 

What this means for your child's swimming lessons

We will follow the same procedure we had in place during previous lockdowns/closures. All Swim Academy swimming lessons will be temporarily suspended until we are able to re-open.

  • If you are a direct debit customer, we will now freeze your Swim Academy membership for the period that swimming pools are closed. Your direct debit payments will be stopped for the closure period.  
  • Alternatively, if you have purchased upfront credits, your account will be credited with any outstanding credits ready for when swimming lessons restart.
  • You will not be able to access swimming lessons during this time.
  • We ask that you do not cancel your direct debit to avoid unnecessary administration when membership can be restarted. 

From Thursday 24 September, it is a legal requirement for all leisure and hospitality venues to display a NHS Test and Trace QR code poster.  

On every visit, customers and visitors are encouraged to scan the QR code to help in the fight against Coronavirus (Covid-19).  The posters will be placed at the entrance of the venue or next to the check-in kiosks to minimise any delay to you entering the venue.

It is not mandatory for customers/visitors to download the NHS Covid-19 app and scan the venue QR code, but as many people as possible are encouraged to use it to enable us to play our part and help stop the spread of the virus.

Please note that the app and scannning the QR poster does not replace the robust booking system that we have had in place since Link4Life venues re-opened which will be used for Test & Trace purposes where required.  

Full details of the NHS covid-19 app can be viewed at www.covid19.nhs.uk/ or by watching the video https://www.youtube.com/watch?v=um0qeXj1hnw&

If you have any questions, the NHS have put together FAQ's which can be viewed on their website www.faq.covid19.nhs.uk/  including what if I don't have a smartphone?

 

We thank you for your understanding and co-operation and ask that you remain patient and kind with members of our team.

Freeze your membership

If you pay by monthly direct debit, simply click on the button above.

  1. Please enter your reference number - which can be found on your bank statement (example shown below) 
Freeze%20your%20membership%20ref%20no

2. Please enter your postcode
3. Click Login
4. Freeze your membership

If you have paid up front, in full for an annual membership. please email This email address is being protected from spambots. You need JavaScript enabled to view it. and one of our team will place your membership on hold.

Members will be able to freeze for up to 3 months, but we will review this as restrictions are lifted and Government guidance changes.